Frequently Asked Questions About Santa Claus Letter Shop
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Q.   What is Santa Claus Letter Shop?
A.

The Santa Claus Letter Shop is a place where anyone can purchase personalized letters from santa, "nice list" certificates, and after holiday postcards for someone special! You can feel good about your purchase because we are committed to donating 15% of our profits to children's charities.

Q.   How much does a personalized letter from Santa Claus cost?
A.

The first letter Santa Claus Letter on your order cost $9.95 and each additional letter cost $7.95.

Q.   What payment methods do you currently accept?
A.

We currently accept Visa, MasterCard, American Express, and Discover via our secure Santa Claus Letter Shopping Cart system.

Q.   Why would I want to buy a letter from Santa Claus Letter Shop?
A.

This is simple! It's a great way to show someone special that Santa is thinking of them. It doesn't have to be a child, it can be any loved one!

Q.   What if there is a charity that I wish to donate to that is not listed?
A.

Because we donate 15% of our proceeds, we have selected a few of our favorite children’s charities to donate to instead of spreading the 15% across many charities. We realize there are many charities in need and we hope you decide to donate to those charities you have in mind on your own. Please contact us if you would like to recommend one for next year

Q.   Is there any kind of guarantee?
A.

Our goal is your complete satisfaction. If you are unhappy with your letter or other products, please return them within 30 days of the postmark for a full refund.

Q.   Are letters from Santa just for kids?
A.

Letters from Santa Claus make great gifts for any loved ones! Show your spouses / parents / grandparents that Santa is thinking of them this time of year.

Q.   When will the letter from Santa be mailed?
A.

All orders placed before December 1st will be mailed that week in order to insure arrival at the child’s home well before Christmas day. All orders placed after this day will be processed and shipped immediately in an effort to make it to the child’s home on time. There is no guarantee for orders placed after December 10th, but the way the calendar falls this year we are confident we can make it to the child’s home as long as your order is placed by December 18th.

Q.   What are the deadlines for ordering a letter from Santa?
A.

Your personalized letter from Santa Claus needs to be ordered no later than Dec 18, 2006

Q.   Who do I contact for questions or concerns?
A.

Please contact us via our online form at: www.SantaClausLetterShop.com

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MERRY CHRISTMAS EVERYBODY!!